Ordering is done using our webstore, by moving products to shopping cart and paying using Fingu Pay service.

All customer data is treated confidentially.

The contact information gathered during ordering process is used only for product delivery or solving any problems regarding the product or delivery.

Ordering products from So Pretty requires you to agree with our terms and conditions.



Terms and conditions:

Payment methods

1) Safe and reliable Finqu Pay payment service that allows you to pay for your purchases instantly using your bank's online bankingservices.


Contact

So Pretty

Ouluntie 1451

93100 Pudasjärvi

Finland

Phone: +358458957155



entrepreneur ID:   2752138-3

account number  FI08 8146 9710 1420 91

BIC  DABAFIHH

Reference / Message: Enter the order number in the field



Delivery methods

Finland:

We deliver items as DB Schenker package (pick-up point R-kiosk)  SmartPOST, Matkahuolto Bus Parcel

Products are normally sent within two days of the order, the exceptions will be informed immediately.

Shipping costs : shipping postal packets 6,90€ and DB Schenker parcels 6,90 € Matkahuolto Bus Parcel 6,90€

Postage is free for orders exceeding € 60.00


Delivery time:

Delivery time depends on stock availability, and delivery time of the manufacturer

The most common delivery times at Finland are 3-7 days (ordering products within 7-14 business days)

the exact dates are indicated in connection with product options

We are not responsible for delays or indirect damages caused by force majeure

Abnormal delivery times will be informed at front page of our webstore.

So Pretty reserves the right to change the delivery times





Other countries: NOT AVAILABLE AT THE MOMENT



Return the defective products:

All returns must be agreed in advance with the merchant. Complaints must be filed within 14 days from receiving the product. Returned products have to be in resellable condition.

You can reach us best by e-mail: meltemj@me.com

Merchant does not cover the expenditure incurred for a refundunless the refund is not first agreed with the merchant.

The returned product and product packaging must be unused. The amendment to the law(since 13/06/2014) refunds are chargeable to the customer, the customer is required to pay a benefit of return shipping. You may wish to use the withdrawal form found on the bottom of the page.


Accuracy of contact information: The customer is responsible for the correctness of their contact information.

So Pretty is not responsible for delivery issues if the product can not be delivered due to customer's incorrect, or incomplete address information, door code, or telephone number. So pretty shall not refund costs or damages caused by failed delivery resulting from incorrect or incomplete contact information.

Contact information

For all matters relating to orders reach us as follows: by e-mail  meltemj@me.com,  Phone:  +358458957155    sendSMS / call request, we will contact you!



Withdrawal form




(Complete and return this form only if you wish to withdraw from the contract)

To [Mika Suoperä, Paljetie 2 C 13, 93100 Pudasjärvi Finland, meltemj@me.com]:


I/We(*) hereby give notice that I/We (*) withdraw from my/our (*)contract of sale of the following

goods(*)/for the provision of the following service (*),


Ordered on (*)/received on (*),


Name of consumer(s),


Address of consumer(s),


Signature of consumer(s) (only if this form is notified on paper),


Date


(*)Delete as appropriate.